Completed requests will be processed in accordance with our standard terms and conditions, available here and as provided during your registration or purchase.
If a request does not meet the provided terms and conditions, you may not receive an immediate response, we may also need to request additional information.
Once a request has been actioned, further changes are not possible, ie: an event registration is placed in credit for future event use, it may not be used for product purchases, repairs, external goods, redeemable for cash or refunds.
Thankyou, we'll contact you after we have reviewed your request, normally with 7 days.
